/amazon-returns-recovery · Bezos's worst nightmare

Amazon is holding money it hopes you forgot.

This is the pack's contract negotiator in the wild. Under the hood it is the same general-purpose negotiation discipline the code and copy lanes run on — build the case from real facts, state the ask plainly, hold the line under a counteroffer, get the terms confirmed in writing — pointed at a live Amazon account instead of a PR or a brief. It scans order and return history for restocking fees and short refunds, and digital subscriptions (Britbox, Starz, and other Prime Video Channels, Audible, Kindle Unlimited, Prime itself) for charges the owner forgot about, reports every find, and — only after the owner confirms — drives Amazon's live chat to get fees waived, refunds issued, or unused subscriptions canceled. Documented real recoveries: $448.31 across three cases, including a full $372.69 refund on an item Amazon had already denied once, granted after the return window closed, with no return required.

View skill folder Install options

"is Amazon still holding money on me" /amazon-returns-recovery Ask in plain words. The router reads the request and loads this lane; MCP agents find it with list_suede_skills.
$ /amazon-returns-recovery audit my account restocking fee found: $44.99 · return from 3 weeks ago live chat opened · case argued · fee waived $448.31 RECOVERED · ONE SITTING documented in the skill folder

Public install commands

Claude Code full pack

/plugin marketplace add JasonColapietro/suede-creator-skills
/plugin install suede-skills@suede

Claude Code project-level copy

git clone https://github.com/JasonColapietro/suede-creator-skills.git /tmp/suede-creator-skills
mkdir -p .claude/skills
cp -R /tmp/suede-creator-skills/skills/amazon-returns-recovery .claude/skills/

Codex installer

python3 ~/.codex/skills/.system/skill-installer/scripts/install-skill-from-github.py \
  --repo JasonColapietro/suede-creator-skills \
  --path skills/amazon-returns-recovery

What it covers

  • Phase 1a discovery is read-only: sweeps your-orders/search by category keyword (restocking fees concentrate on higher-value electronics), supplements with your-returns for recent activity, and expands each completed return's itemized refund breakdown to spot deducted fees.
  • Phase 1b audits recurring digital subscriptions billed through the same account: Prime Video Channels (Britbox, Starz, AMC+, Paramount+, and more all bill this way), Audible membership, Kindle Unlimited, and Prime itself — flagging ones that look forgotten or unused.
  • Phase 2 stops and reports: item/order/fee details for returns, and name/price/billing cadence for subscriptions — the account owner picks which to pursue and what outcome they want. Some fees and subscriptions are legitimate, and the skill says so when one looks earned or intentional.
  • Phase 3 drives Amazon's live chat one item at a time, using a validated click-path through the contact hub, the bot qualifying questions, and escalation to a human associate — for fee waivers, refunds, or a subscription's last-charge refund. Straight cancellations are steered to the subscription's own settings page first, since no negotiation is needed for those.
  • Documents the popup-window gotcha: Amazon's chat opens via window.open() in a window Claude in Chrome cannot track — the reference includes the one-line JS patch that keeps the chat in the tracked tab.
  • Ground rules baked in: state only true facts, never invent prior contact or return/cancellation reasons, confirm the exact refund amount and timeline (or cancellation date) in writing before ending the chat.
  • Phase 4 reports per item: amount recovered or subscription canceled, refund method, stated ETA or effective date, and a running session total — one-time dollars kept separate from ongoing monthly savings.

When to use it

  • The user mentions Amazon returns, restocking fees, a refund that looked short, or a forgotten subscription (Britbox, Starz, Audible, and the like) — even without the word "restocking" or "subscription."
  • Checking whether a past return was fully refunded, or whether Amazon is still holding or billing money across an account's history.
  • Disputing a specific fee, short refund, or subscription charge the user already knows about, with the case drafted and driven through live chat.
  • Auditing recurring Amazon charges to see what's still being paid for and whether it's still wanted.
  • Requires the Claude in Chrome browser extension connected and signed into the target Amazon account.
  • Not for: marketplace third-party disputes that need the A-to-z Guarantee process, bank chargebacks, or price-protection claims (an unvalidated stretch goal, off by default).

Best prompt

Use $amazon-returns-recovery to scan my Amazon order/return history and digital subscriptions for restocking fees, short refunds, and forgotten charges, report what you find, and after I confirm which ones to pursue, drive Amazon's live chat to get them waived, refunded, or canceled.

Related skills

This skill stands alone: discovery, confirmation, dispute chat, and reporting are covered end to end, including the validated Amazon chat click-path and popup workaround in the reference docs. It is the consumer-facing proof case for the same negotiation discipline the code and copy lanes apply elsewhere in the pack.

Stop shipping on vibes.

/plugin install suede-skills@suede All install paths